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IT-Servicepoint Employee (m/w/d)
Job description
Join a team of over 900 professionals worldwide and shape the digital transformation with us. At audius, we rely on tailored services – from consulting to implementation to operation.
Our culture fosters innovation, customer orientation, and above all, our employees. Whether you're analytical, communicative, practical, or creative – at audius, you'll find the perfect work environment and diverse career opportunities.
IT-Servicepoint Employee (m/w/d)
To strengthen our team, we are looking for a motivated IT-Servicepoint employee (m/w/d) as of June 1, 2026, who enjoys direct user contact and lives IT not just theoretically, but also service-oriented. You will work full-time (40 hours a week) with fixed working hours.
Tasks
- General support of IT hardware and software (Lenovo, HP, and Apple)
- Personal consulting and support of users in the service point
- Issuance, return, and management of IT equipment and accessories
- Conducting health checks and AD account management
- Interface between users and subsequent IT processes
- Documented and maintenance of asset data in the customer system
Qualification
- Experience in IT support / IT service point / IT service desk
- In-depth knowledge of current IT hardware (laptops, smartphones, tablets)
- Very good knowledge of MS Windows, MS Office 365, Active Directory, SCCM, MDM
- Outstanding service and customer orientation
- Ordinary appearance in provided work attire
- Communication skills, team skills, and independent working style
- Fluent German language skills in writing and speaking, as well as fluent English language skills, if possible
Benefits
We welcome you to an innovative environment with flat hierarchies, short decision-making paths, and a long-term perspective with the opportunity to develop further within our company.
- Family-owned (since 1991)
- Compatibility of family and work
- Internal training and further education opportunities, as well as e-learning offers
- audius private health insurance
- Bike leasing
- Urban Sports Club
- Corporate benefits
- Variety of company events
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Company information
- Company
- audius SE
- Location
-
Leipzig
Germany - Posted
- 3 months ago
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