Employee Customer Service (m/w/d)

in Berlin

3,000.00 - 3,500.00 € per month What You Can Look Forward to at This Customer:

• international work environment
• flexible working hours
• professional support during onboarding
• a very good connection to public transportation

What You Can Always Rely on at persona service:

• 50 € monthly gift for your mobility, depending on the position, e.g., for the Deutschlandticket and more.
• Premises as well as holiday and Christmas bonuses
• free tutoring for your children on the Ubimaster learning platform
• numerous shopping discounts at renowned brands through our corporate benefits program
• excellent personal guidance and regular feedback meetings
• various opportunities for further education

What Your Tasks Are:

• You will take over the preparation and creation of offers, their follow-up and care until the order is placed in Germany and abroad
• The operational processing of the entire "Order-to-Invoice" process (order receipt and recording; delivery term coordination with our production facility to invoice preparation) is your responsibility
• You are responsible for creating and maintaining export documents
• You will take care of order follow-up, -processing, and term coordination with customers
• You are responsible for customer service in the domestic department using an ERP system
• You will also handle invoicing and debt collection
• Direct customer contact for Germany and abroad is part of your tasks
• You will handle exports to third countries

What We Expect from You:

• You have a completed education as a forwarding agent (m/w/d), industrial clerk (m/w/d) or equivalent qualification
• You ideally have experience in export, customs, and creating export accompanying documents (export documents, EUR1, COO)
• You handle MS Office and the ERP system with confidence
• Good German and English skills in writing and speaking are your hallmark
• Reliability, team spirit, and a precise working style round out your profile

Now Apply!
At persona service, we give 100% for you!
We have been bringing people and work together successfully for over 58 years - nationwide and with comprehensive support. That's why we offer our 100%-Guarantee: With 100% speed, we promise you a quick response within 100 minutes (*). With our nationwide branches, we guarantee you 100% proximity through personal onboarding guidance.

(*) Within our scheduled business hours


This job isn't the right one? Sign up for our job newsletter now and get many job postings: Register now! Apply via WhatsApp! Apply with Xing! persona service AG & Co. KG • Branch: Berlin Neukölln • Mrs. Annett Bertag
Karl-Marx-Str. 188 • 12043 Berlin • Phone: 030 688749 55 • [email protected] • www.persona.de