Employee Accounts Receivable and Claims Management (m/f/d)

Do you enjoy working with numbers and keeping an eye on outstanding receivables? Do you communicate clearly and find factual solutions even for demanding customer concerns? Then strengthen our team in Luckau as an Employee Accounts Receivable and Claims Management (m/f/d).

Your Responsibilities:

• You monitor outstanding receivables, follow up on them, and ensure structured claims management.
• You handle telephone and written inquiries regarding claims management and are solution-oriented in dealing with complaints.
• You work with our debt collection service provider and independently process insolvency cases.
• You book incoming payments to customer accounts and clarify open items and payment discrepancies.
• You coordinate with internal departments, authorities, and service providers.

Your Profile:

• You have successfully completed commercial or comparable training. Training as a legal assistant is desirable.
• You have knowledge and practical experience in accounts receivable accounting and claims management.
• Knowledge of the energy industry is an advantage.
• You work conscientiously, reliably, and independently, and contribute with initiative.
• You communicate clearly and assertively, have negotiation skills and appropriate assertiveness, and remain factual and respectful even in difficult customer conversations.
• You are proficient in MS Office. Experience with SIV kVASy is desirable.

We Offer:

• A long-term perspective: a permanent position in an established company with municipal support.
• Flexibility for work and family: family-friendly, flexible working hours and the possibility of mobile working.
• Tariff-based remuneration: payment according to the collective agreement for utility companies (TV-V), supplemented by additional retirement benefits and capital-forming benefits.
• An annual special payment: in the form of a 13th-month salary.
• Time for relaxation: from 2027 onwards, 31 days of vacation annually, as well as public holidays on Christmas Eve and New Year's Eve.
• Professional and personal development: further training opportunities and a varied range of tasks with scope for independent work.
• Refreshment in everyday work: coffee, water, tea, and a fruit basket.
• Time together as a team: exchange and togetherness during team days.

We will be happy to present further additional benefits to you in a personal interview.

Do you want to shape the future with us? Then we look forward to receiving your application!

For further information, Mr. Schiemenz can be reached at the telephone number 03544/5026-50.

Find more English Speaking Jobs in Germany on Arbeitnow