Mid-Senior Hospitality Professionals

Hire Resolve is assisting hospitality organisations in hiring experienced hospitality professionals

• Lead day-to-day hospitality operations across accommodation, F&B outlets, events, and/or multi-department environments to meet service and financial targets
• Drive guest experience standards, quality assurance, and service recovery processes to strengthen satisfaction and reputation
• Manage team leadership activities including coaching, workforce planning, scheduling, and performance management
• Oversee budgets, forecasting, and cost controls, including labour productivity and procurement efficiency, while maintaining service quality
• Implement SOPs, brand standards, and compliance processes aligned with Dutch workplace expectations, including Arbo (working conditions) and health & safety practices
• Maintain food safety and hygiene standards where relevant, supporting audit readiness and supplier compliance
• Partner with commercial and revenue functions to improve occupancy, ADR/RevPAR (where applicable), covers, and overall profitability
• Manage supplier relationships, inventory control, and operational readiness for peak periods and large-scale functions
• Produce operational reporting, track KPIs, and deliver continuous improvement initiatives across service, productivity, and quality
• Support strategic initiatives such as new openings, refurbishments, or turnaround programmes depending on assignment

Requirements

• Relevant qualification preferred (Hospitality Management, Business, or related discipline); equivalent experience is considered
• 5–12+ years of progressive hospitality experience (hotels, serviced apartments, restaurants, venues, leisure, or multi-site operations)
• Proven leadership capability, with experience managing teams and delivering consistent service standards
• Strong operational and commercial acumen across budgeting, forecasting, labour planning, and KPI-driven decision-making
• Familiarity with hospitality systems and reporting tools (e.g., PMS, POS, RMS, CRM, workforce/scheduling platforms, and advanced Excel)
• Working knowledge of Dutch employment practices and workplace compliance expectations, including Arbowet-aligned health & safety requirements
• Strong communication skills in English; Dutch is an advantage and may be required depending on client-facing scope and location
• Flexibility to support operational schedules, including weekends and public holidays where required

Benefits

• Private Health Insurance
• Pension Plan
• Paid Time Off
• Training & Development