Mid-Senior Hospitality Professionals

Hire Resolve is assisting hospitality organisations in hiring experienced hospitality professionals

• Lead day-to-day hospitality operations across accommodation, F&B outlets, banqueting/events, and/or multi-department environments to deliver service and financial targets
• Drive guest experience standards, quality assurance, and service recovery processes to strengthen satisfaction, reputation, and repeat business
• Manage team leadership including staffing plans, rota/scheduling, coaching, training, and performance management
• Oversee budgets, forecasting, and cost controls (including personnel costs, procurement, and waste reduction) while maintaining service quality
• Implement SOPs, brand standards, and compliance processes aligned with German workplace expectations, including occupational health and safety practices
• Maintain food safety and hygiene standards where relevant, including audit readiness and supplier compliance
• Collaborate with commercial, sales, and revenue functions to improve occupancy, ADR/RevPAR (where applicable), covers, and overall profitability
• Manage vendor performance, inventory/stock controls, and operational readiness for peak periods and major functions
• Produce operational reporting, track KPIs, and lead continuous improvement initiatives across service, productivity, and quality
• Support strategic initiatives such as new openings, refurbishments, or turnaround programmes depending on assignment

Requirements

• Relevant qualification preferred (Hospitality Management, Business, or a related discipline); equivalent experience is considered
• 5–12+ years of progressive hospitality experience (hotels, serviced apartments, restaurants, venues, leisure, or multi-site operations)
• Proven leadership capability with experience managing teams and delivering consistent service standards in customer-facing environments
• Strong commercial and operational acumen across budgeting, forecasting, personnel planning, and KPI-driven decision-making
• Familiarity with hospitality systems and reporting tools (e.g., PMS, POS, RMS, CRM, scheduling/workforce management platforms, and advanced Excel)
• Working knowledge of German employment practices and operational compliance expectations, including workplace health and safety requirements
• Strong communication skills in German and English (level requirements vary by role, location, and client-facing scope)
• Flexibility to support operational schedules, including weekends and public holidays, as required in hospitality

Benefits

• Private Health Insurance
• Pension Plan
• Paid Time Off
• Training & Development