Microsoft CRM Application Implementation Specialist

Who We Are We are a fast-growing vertical SaaS company that leverages innovation and disruptive technologies to improve consumer experiences, outcomes, and predictability in elective medicine. Our team thrives on challenges, embraces change, and is dedicated to transforming our industry. Adoreal is scaling rapidly, and this role is designed to support growth. As we automate more of our content production, scheduling, and reporting processes, we are looking for a strategic implementor who can take ownership of our Microsoft CRM instance and drive adoption across the company. As the Implementation Specialist, you will play a crucial role in the successful implementation and ongoing optimization of our Microsoft CRM system. You will collaborate with cross-functional teams to gather requirements, configure the system, provide training, and ensure user adoption. Responsibilities: * Lead the implementation of the Microsoft CRM system, including configuration, customization, and integration with other systems. * Gather and analyze business requirements from various departments to ensure the CRM system meets their needs. * Design and implement CRM solutions, including workflows, dashboards, and reports. * Configure and customize the CRM system to align with business processes and requirements. * Develop and deliver training to end-users on how to effectively use the CRM system. * Provide ongoing support and troubleshooting for CRM users. * Ensure data integrity and security within the CRM system. * Collaborate with IT and other teams to manage and maintain the CRM system. * Stay up-to-date with the latest CRM features and functionalities. Qualifications: * Bachelor's degree in a related field. * Proven experience in implementing and managing Microsoft CRM systems. * Strong understanding of CRM principles and best practices. * Excellent communication, interpersonal, and presentation skills. * Ability to work independently and as part of a team. * Strong analytical and problem-solving skills. * Experience in the healthcare or medical industry is a plus. Benefits: * Competitive salary. * Health, dental, and vision insurance. * Paid time off. * Professional development opportunities.