Messenger (Caesar Business BH Belvedere)

Description of the vacancy

Objective:

Receive and provide various services to guests/clients, supporting them upon arrival and departure from the hotel and providing general information as required.

Attributions and responsibilities:

• Receive guests/clients at the hotel's arrival, greeting them, removing luggage, accompanying them to their apartment, presenting facilities and providing general information about the unit and others.
• Execute delivery of documents, orders, and other items in apartments, attending to guest requests, as well as controlling the sending and receiving of packages.
• Care for the conservation and cleanliness of the reception area (cleaning ashtrays, organizing newspapers and magazines etc).
• Take care of luggage, ensuring its integrity and security, as well as identifying it correctly, attaching the baggage tag.
• Maintain organization and control of items stored in the Maleiro, such as protocols, suitcases, and others.
• Intermediary information between taxi requests and taxi drivers.
• Responsible for replacing various department materials (FNRH, office supplies, passport key, business card, balls, etc)
• Execute other correlated tasks according to the area's needs.