Messenger

MAIN RESPONSIBILITIES AND TASKS •

Receive guests/clients upon arrival at the hotel, greeting them, removing luggage, accompanying them to their apartment, presenting facilities and providing general information about the unit and others. • Execute delivery of documents, orders, and other items in apartments, attending to guest requests, as well as controlling sending and receiving packages. • Take care of the reception area's cleanliness and conservation (ashtray cleaning, organizing newspapers and magazines etc). • Care for luggage, ensuring its integrity and security, as well as correctly identifying it and attaching the baggage tag. • Maintain organization and control of items stored in the Maleiro, such as protocols, suitcases, and others. • Intermediary information between taxi requests and taxi drivers. • Responsible for replacing various department materials (FNRH, office supplies, passport key, business card, balls, etc) • Execute other related tasks according to the area's needs..