Medical Office Administrator: Psychology Practice

A busy multidisciplinary psychology practice is looking for a vibrant, articulate, and experienced Administrators in the Paarl branch. The candidate must be able to work independently and as part of a team. Reliable transport is required.

Job description:

• Managing the diaries of allocated clinicians.

• Scheduling of appointments.

• Contacting newly referred clients for appointments.

• Answering phone calls.

• Responding to inquiries.

• Maintaining professional communication.

• Switchboard management.

• Receiving clients in the reception area.

• Issuing invoices, doing billing.

• Collection of payments.

• Issuing receipts.

• Dealing with claim queries and PMB applications to medical aids.

• Managing medical aid queries.

• Follow up on unpaid accounts.

• Assist with account queries.

• Daily cash up for the branch.

• Manage petty cash for the branch.

• Ensure the practice is always neat and tidy.

• Performing general admin tasks.

• Filing.

Requirements

Requirements:

Experience:

• Minimum of two years’ experience as administrator in a medical/allied health practice - Essential

• Experience in at least one medical management software program – Essential

· Experience in doing billing and collections of payments - Essential.

· Experience working on at least one medical management software programme – Essential. Having GoodX experience will be an advantage.

Qualifications:

Matric – Essential

Required skills:

• The ability to manage 3 to 4 psychologists’ diaries with accuracy and precision

• The ability to work under pressure.

• Strong knowledge of practice management systems.

• Excellent telephone etiquette.

• Excellent communication skills and fluency in English and Afrikaans.

• Excellent computer skills. (Word, Excel, Outlook, Zoom, Teams, GoodX, etc.)

• Financial management skills, such as daily cash up and petty cash.

Only shortlisted candidates will be contacted.

Please consider your application unsuccessful if you have not heard from us within two weeks.


BenefitsMarket related salary - depending on experience and skills