Medical Office Administrator: Psychology Practice

A busy multidisciplinary psychology practice is looking for a vibrant, articulate, and experienced Administrators in the Paarl branch. The candidate must be able to work independently and as part of a team. Reliable transport is required.

Job description:

• Managing the diaries of allocated clinicians.

• Scheduling of appointments.

• Contacting newly referred clients for appointments.

• Answering phone calls.

• Responding to inquiries.

• Maintaining professional communication.

• Switchboard management.

• Receiving clients in the reception area.

• Issuing invoices, doing billing.

• Collection of payments.

• Issuing receipts.

• Dealing with claim queries and PMB applications to medical aids.

• Managing medical aid queries.

• Follow up on unpaid accounts.

• Assist with account queries.

• Daily cash up for the branch.

• Manage petty cash for the branch.

• Ensure the practice is always neat and tidy.

• Filing.

Requirements:

Experience:

• Minimum of two years’ experience as administrator in a medical/allied health practice - Essential

• Experience in at least one medical management software program – Essential

· Experience in doing billing and collections of payments - Essential.

· Experience working on at least one medical management software programme – Essential. Having GoodX experience will be an advantage.

Qualifications:

Matric – Essential

Required skills:

• The ability to manage 3 to 4 psychologists’ diaries with accuracy and precision

• The ability to work under pressure.

• Strong knowledge of practice management systems.

• Excellent telephone etiquette.

• Excellent communication skills and fluency in English and Afrikaans.

• Excellent computer skills. (Word, Excel, Outlook, Zoom, Teams, GoodX, etc.)

• Financial management skills, such as daily cash up and petty cash.

Only shortlisted candidates will be contacted.