Medical Accounts Receivable Administrator - EST Working Hours (Remote)

ISTA Personnel Solutions South Africa is a global BPO company, partnering with a U.S.-based healthcare administration client. We are seeking a detail-oriented, tech-savvy Medical Accounts Receivable Agent to support our client. The primary responsibility of this role is to review and reconcile aging reports, post payments, adjustments, and write-offs, and follow up on outstanding balances. You will collaborate with U.S.-based billing and operations teams to ensure accurate record-keeping and correct account balances. Key Responsibilities: * Review and reconcile aging reports to identify outstanding balances. * Post payments received from insurance companies and patients. * Post adjustments and write-offs as needed. * Follow up on outstanding balances via phone, email, and other communication methods. * Analyze and resolve payment discrepancies. * Maintain accurate records of all transactions. * Collaborate with U.S.-based billing and operations teams. * Meet or exceed individual and team performance goals. * Adhere to all HIPAA regulations and company policies. Qualifications: * High school diploma or equivalent required. * Minimum of 2 years of experience in medical accounts receivable. * Strong understanding of medical billing and coding. * Proficient in Microsoft Office Suite (Excel, Word, Outlook). * Experience with electronic health records (EHR) systems. * Excellent communication and interpersonal skills. * Ability to work independently and as part of a team. * Strong attention to detail and accuracy. * Ability to prioritize and manage multiple tasks effectively. * Must have a reliable internet connection and a quiet workspace. Benefits: * Competitive salary * Remote work opportunity * Opportunities for professional development and growth * Health insurance (after a qualifying period) * Paid time off