Marketing Technology Lead

This newly created role is part of World Vision New Zealand’s technology transformation and new operating model. We’re embracing smarter systems and digital tools to better connect with supporters and maximise our impact for children. Join us in shaping the future of our mission by:

• Creating positive change in the lives of the world's most vulnerable children.
• Leading lifecycle journeys and automation.
• Using data to lift revenue and impact.

The Opportunity

The Marketing Technology Lead is responsible for enabling scalable, consistent, and high performing supporter (customer) and lead journeys. This position oversees the orchestration and automation of lifecycle journeys, technical activation, and data-driven optimisation to ensure every supporter is in the right journey at the right time. It ensures journey cohesion across platforms, aligning with Go-To-Market strategies and enabling personalised, precision engagement across all lifecycle stages. This position is pivotal to embedding operational excellence and elevating supporter experience through marketing technology integration, cross functional collaboration, and continuous improvement.

Key Focus Areas

• In the first 12 months, the Marketing Technology Lead will act as the MarTech integration lead for the Website Replatform Project, ensuring seamless alignment with supporter journeys, donation experiences, and data architecture.
• Orchestrate end-to-end supporter journeys so audiences are in the right journeys at the right time.
• Oversee marketing automation and campaign delivery in tools like Customer. io and Segment.
• Embed measurement, attribution, testing and continuous optimisation to improve ROI.
• Enable revenue growth by integrating tactics and technology across lifecycle stages.
• Build cross-functional ways of working with marketing, go to market teams and IT.
• Manage MarTech operations to ensure integration, reliability and documentation.
• Champion data-driven decision making and operational excellence.

About You

• Strong hands-on experience in utilising marketing technology to deliver customer journeys
• Proven leadership in marketing operations, campaign automation or RevOps.
• Experience in establishing omnichannel journeys (email, SMS, web, in-app).
• Deep understanding of attribution, funnel metrics and testing.
• Technical capability with platforms such as Snowflake, Segment and Customer.io
• Collaborative, growth mindset; skilled at working across marketing, data and tech.
• Experience in not-for-profit or purpose-led contexts is a bonus.
• Current eligibility to work in New Zealand.

Why World Vision?

This is a rare opportunity to lead one of New Zealand’s most loved purpose-driven brands through a period of bold transformation. You’ll join a global partnership known for impact innovation, where your ideas can influence strategy and scale impact across borders.

Here, purpose meets performance — and leadership means legacy.

We offer unique benefits that are aligned to who we are as an organisation and our people.

• You’ll be a part of creating positive change in the lives of the world's most vulnerable children.
• We offer a comprehensive benefits package, including Southern Cross medical insurance and life insurance, a day off on your birthday, the option to buy additional leave, a hybrid work environment, an Employee Assistance Program (EAP).
• Be a part of World Vision’s haerenga (journey) of embracing te ao Māori, enabling us to be more effective in achieving our Mission.
• Opportunities for ongoing learning, development and education through a range of channels including training and development as part of World Vision International.

What you need to know:  

World Vision is a Christian organisation that empowers everyday New Zealanders to stand up and make a difference for children in the world’s toughest places through emergency relief, community development and advocacy work.

You’ll be joining New Zealand’s largest overseas humanitarian organisation, made up of 100 staff. You’ll also become part of something bigger, World Vision’s global partnership of 35,000 staff and 3.3 million supporters in 100 countries. So far, we’ve impacted the lives of more than 200 million vulnerable children by tackling the root causes of poverty. This is your chance to make a massive impact, right when it’s needed the most.

We work from a Christian kaupapa. We see our work as a practical expression of the gospel, and we value and support the wairua (spiritual wellbeing) of our people and partners.

We believe in a world where every child, no matter where they were born, can live life in all its fullness. It’s as simple as that.

Location and Hours 

• Based in Penrose, Auckland
• Full-Time, Permanant position. 37.5hrs per week.
• Hybrid work

Eligibility 

To be eligible for this role you must have current entitlement to work in New Zealand.

We welcome applications from anyone who wants to seek justice and overcome poverty for all children, everywhere, and brings the required skills. We act in ways that respect the dignity, uniqueness and intrinsic worth of every person. Please let us know if there are any accommodations we can make to help you with your application or in our recruitment process. 

For more information, please contact [email protected]. Alternatively, click to submit your application.

Our vision for every child, life in all its fullness; Our prayer for every heart, the will to make it so.