Manager/Senior Manager, Category Planning & Operations (Experience Category)

At Klook, we love creating moments of joy. Our platform connects people around the world with experiences that bring a smile to their faces, at a touch of a button. We are a global team of diverse Klookers who push boundaries every day, learn fast with feedback and take ownership to drive the change we want to see. Together, we help each other make the world a more joyful place. Up for the challenge? Join us today! What you’ll do? Lead and drive commercial and service level performance for travel categories, including but not limited to: flight, hotel, car rental, attraction, tour, and experience. This includes developing and implementing category strategies, managing budgets, analyzing sales data, identifying trends, and optimizing product offerings. You will also be responsible for leading a team of planners and operations specialists to ensure seamless execution of category plans. Key responsibilities include: • Developing and maintaining relationships with suppliers and partners • Collaborating with cross-functional teams to drive business growth and improve customer satisfaction • Analyzing sales data and market trends to inform category strategies and optimize product offerings • Managing budgets and ensuring financial performance meets targets • Leading a team of planners and operations specialists to ensure seamless execution of category plans • Identifying opportunities for process improvements and implementing changes as needed • Staying up-to-date with industry trends, best practices, and regulatory requirements • Providing coaching and guidance to team members to drive performance and growth • Fostering a culture of innovation, collaboration, and continuous learning within the team What we offer: • Competitive salary and benefits package • Opportunities for professional growth and development • Collaborative and dynamic work environment • Flexible working hours and remote work options • Access to cutting-edge technology and tools • Recognition and rewards for outstanding performance • A chance to make a meaningful impact on the travel industry • And many more!