Manager, Strategic Account Management

We’re looking for a Manager, Strategic Account Management to join our growing team. The Manager, Strategic Account Management will drive growth for our high-value partner portfolio through close business relationships, value-creation, and operational and marketing excellence. Reporting to the Lead, Strategic Account Management, ideal candidates should possess quick learning abilities, experience in data-informed business planning, a high degree of comfort with proprietary software systems and a very keen eye for details. Experience and knowledge of F&B operations is a plus.

Job Responsibilities

• Manage and expand relationships with existing restaurants and proactively identify further new business opportunities

• Plan and facilitate joint business plans and quarterly business reviews with your portfolio of clients

• Achieve and exceed on weekly and monthly KPIs/business goals

• Maintain and grow the revenue and gross profit of each account through constructing and negotiating commercial terms within your portfolio

• Grow the topline for our clients and your portfolio through marketing endeavors, operational excellence tools/metrics, strategic launches/partnerships

• Work with internal support functions to ensure alignment between client needs, content, operations, and marketing

• Leverage and use key data insights to elevate business actions

• Strong knowledge of all aspects of the foodpanda business model and the online food ordering market