Manager Proposal Management

As Manager Proposal Management, you are the driving force behind the commercial growth of KPN Zakelijk in the SME market. You translate the strategic course into an inspiring and sharp proposal roadmap and take your team along with it. With vision, energy, and a sense of the market, you ensure that proposals perfectly match customer needs and market developments – and that they are quickly, distinctive, and successful launched.

You focus on impact: from time-to-market and commercial results to customer value and loyalty. This way, you make a direct and visible contribution to KPN's growth ambitions within the entire SME portfolio: Mobile, Voice & UC, Access & Media, Security, Cloud, and Workspace.

What you will do:

• Leadership & team development
  You give inspiring leadership to a team of Proposal Managers and specialists. You coach, motivate, and challenge, bring focus and create the right conditions so that everyone can excel. You build a strong, professional, and engaged team that works with pleasure and results on distinctive proposals;
• Strategy translation into proposals
  You translate the overarching commercial and portfolio strategy into a concrete development portfolio. Together with your team, you determine which new proposals are developed, which are further developed, and which have had their place. You set up a multi-year roadmap, monitor priorities, and steer sharply on progress and planning;
• Validation with customers and partners
  You stimulate a customer-centric way of working where ideas and concepts are tested early on. You ensure that Proposal Managers have the space and resources to validate proposals with customers and partners, so we only launch what truly adds value;
• Value creation & go-to-market
  You develop plans with the team to maximize the value of proposals and continuously renew them. You ensure that each proposal is underpinned by a strong business case, sharp pricing strategy, and convincing go-to-market plan. You coordinate the delivery of products, processes, and systems and steer on KPIs such as revenue, margin, NPS, awareness, and churn;
• Collaboration & connection
  You are the connecting link between Product Management, Marketing, Sales, Finance, Customer Operations, and IT. You bring people together, keep everyone aligned, and remove obstacles so that proposals can be successfully realized and delivered end-to-end;
• Performance monitoring & adjustment
  You keep a sharp eye on the performance of launched proposals. Based on data, customer feedback, and market insights, you initiate improvements or adjustment projects as needed. You report clearly about progress, results, and learnings to senior management and proactively make recommendations for further optimization.