Manager of Customer Success

Job Summary: Manager, Customer Success Location: Bengaluru Timings: (EST Shift:- 5:30 pm IST to 2:30 am IST) Job Summary The Manager, Customer Success, is a critical leadership role responsible for recruiting, coaching, and managing a team of Customer Success Managers (CSMs) dedicated to ensuring the long-term success, satisfaction, and retention of Rubrik's existing customer base.This role requires a strategic, data-driven leader who can instill a culture of proactive, value-based engagement and drive business outcomes through exceptional customer experiences. The ideal candidate will have a proven track record in building high-performing teams, developing and executing effective customer success strategies, and fostering strong relationships with customers to ensure their continued satisfaction and loyalty.