Raimex
8 months ago
Manager Hotel / Front Office Manager – Hotel Ovidiu, Mamaia
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Company information
- Company
- Raimex
- Location
- Constanța Romania
- Posted
- 8 months ago
Job description
Your Role
We are looking for a charismatic leader to manage daily activities of the front office and/or entire hotel unit, with a special emphasis on service quality and tourist satisfaction.
Main Responsibilities
What We Offer
Ideal Candidate Profile
We are looking for a charismatic leader to manage daily activities of the front office and/or entire hotel unit, with a special emphasis on service quality and tourist satisfaction.
Main Responsibilities
- Team Coordination: Supervising and training staff in the front office and housekeeping.
- Reservation Management: Monitoring availability and optimizing occupancy rates.
- Customer Relations: Managing check-in/check-out processes and solving special requests and complaints with professionalism.
- Reporting: Preparing activity reports and monitoring financial performance.
- Quality Standards: Ensuring compliance with hygiene, safety, and hotel protocol standards.
What We Offer
- A motivating salary package correlated with experience and performance.
- A dynamic work environment in one of the most well-known locations in Mamaia.
- Job stability through a employment contract and bonuses based on achieved objectives.
- The opportunity to implement ideas for improving guest experiences.
Ideal Candidate Profile
- Minimum 2-3 years of experience in a similar position, with hotel experience on the coast being an advantage.
- Advanced English language skills, with a second foreign language being a plus.
- Techical competencies in operating PCs and knowledge of a hotel management software program.
- Excellent communication skills, stress resistance, and organizational spirit.
- A proactive orientation towards solutions and impeccable presence.
Required skills
- english language skills
- leadership
- quality standards
- reporting
- team coordination
- hotel management
- bonus system
- front office
- reservation management
- guest experience
- customer relations
- salary package
- hotel management software
- dynamic work environment
- job stability
- pc operations
- second foreign language
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