Manager - CRISIL

COALITION GREENWICH:

Coalition Greenwich is a leading analytics and business intelligence provider to the financial services industry. Our clients include Corporate and Investment Banks, Asset Managers, and Fintechs. We specialize in providing unique, high-value, actionable information to help our clients improve their business performance. Our suite of analytics and insights encompass all key performance metrics and drivers: market share, revenue performance, client relationship share and quality, operational excellence, return on equity, brand perception, behavioural drivers, and industry evolution. We are a division of CRISIL, an S&P Global Company.

THE ROLE :

We are seeking a highly motivated Fielding Manager / Senior Manager to lead and manage complex market research projects from planning through execution and completion.

This is a hands-on role that requires strong project management capabilities, stakeholder management skills, and the ability to coordinate multiple projects and manage teams simultaneously. You will play a critical role in ensuring successful project delivery while maintaining high levels of respondent engagement and data quality.

The ideal candidate thrives in a fast-paced environment, enjoys solving problems, and has experience managing large-scale fieldwork operations within a market research setting.

Project Management & Delivery

1. Lead end-to-end project planning, execution, and delivery across multiple market research studies.
2. Monitor project progress and proactively identify risks, issues, and potential roadblocks to ensure projects are delivered on schedule.
3. Ensure compliance with internal standards and research best practices.

Team Leadership & Resource Management

1. Manage and develop fieldwork team
2. Allocate resources effectively to support changing business and project requirements.

Respondent & Stakeholder Management

1. Build and maintain strong relationships with survey respondents and key stakeholders.
2. Act as the primary point of contact for fieldwork-related matters and project updates.

YOUR EXPERTISE:

1. Minimum 5 years of project management experience, preferably within market research, fieldwork operations, or a related industry.
2. Demonstrated success managing multiple concurrent projects in a fast-paced environment.
3. Experience leading and developing teams, including contingent or part-time resources.
4. Excellent written and verbal communication skills.
5. Exceptional attention to detail and problem-solving skills.
6. Ability to adapt quickly to changing project requirements and business needs.
7. Strong interpersonal skills with the ability to build relationships across diverse teams.
8. Intermediate Microsoft Excel skills, including Pivot Tables, VLOOKUP/XLOOKUP, formulas and functions
9. Familiarity with the financial services industry is an advantage.
10. Ability to communicate effectively in Mandarin/Chinese to support collaboration with Chinese-speaking stakeholders would be beneficial.