Collection Manager

Collection Manager

Our company is looking for a dedicated and passionate Collection Manager to join our team. If you are an organized, results-oriented person with excellent organizational and coordination skills, this position might be right for you.

Responsibilities:

• Monitoring team performance and reporting results to management;
• Collaborating with internal departments to optimize collection processes;
• Managing customer relationships and identifying solutions for emerging problems.
• Ensures compliance with legislation, norms, prescriptions, and regulations regarding work hygiene, labor protection, water management, environmental protection, construction safety, and fire prevention and fighting by all subordinate employees.
• Plans, approves, and oversees the operation of transport means and equipment, with authorized personnel, depending on the complexity of the equipment and the specific nature of the job/workplace.
• Ensures compliance with performance and quality indicators established by the management delegation contract for the processes they coordinate, correct reporting of these indicators; proposes and implements corrective solutions when necessary.
• Plans and manages the entire collection activity, ensuring the provision of sanitation services to all users within the administrative-territorial units of the allocated area, the collection of all waste categories subject to the contract, and leaving the areas designated for waste bin storage clean.
• Monitors and reviews information obtained from the collection process, events, and environment to detect potential problems, performs cause-effect analysis for each identified non-conformity.
• Follows up on customer complaints, notifications, and requests, proposes resolution measures.
• Establishes and implements the operational strategy, applies efficient management methods that lead to the reduction of operating costs and the reduction of waste quantities eliminated through landfilling, by proportionally increasing waste quantities.
• Coordinates the activity of equipping users with means for selective pre-collection in sufficient quantities in accordance with the provisions of applicable standards adequate to the transport means we have in our possession;
• Coordinates the activity of replacing collection bins;
• Coordinates the activity of maintaining collection platforms in accordance with the provisions of Public Health and Hygiene Norms regarding the living environment of the population;
• Develops the schedule for sanitation and disinfection operations, and the method of operations for solid waste transport vehicles;
• Verifies and confirms waste management records and periodically reports the situation to the competent authorities;
• Participates in the recruitment and development of a competitive team, ensures the necessary personnel for the provision of activities they coordinate;
• Schedules, coordinates, and monitors personnel involved in collection, ensuring the correct implementation of work standards and procedures.
• Assigns and distributes tasks and responsibilities to subordinate personnel, ensures their effective use of working time, constantly verifies how employees perform their service duties and received instructions, guides the professional activity of subordinates;
• Develops short, medium, and long-term forecasts regarding the provided activity, ensures they have all the necessary resources (fleet of vehicles, people, equipment, bins, etc.), maintains communication with other departments to report and request necessary resources (contracting, human resources, OSH, management, etc.) to achieve business objectives.
• Proposes the income and expenditure budget for their area of responsibility.

Requirements:

• Completed higher education with a bachelor's degree;
• Professional experience in the sanitation activity
• Certification of completion of a course in Waste Management.
• Previous experience in a similar position is an advantage;
• Excellent communication and negotiation skills;
• Leadership skills and results orientation;
• Solid knowledge of computer operation and domain-specific programs.

If you are a proactive person with leadership skills and eager to join a dynamic team, we encourage you to apply for the Collection Manager position.