MAMMA'S KITCHEN NT - Barista; Cook; Hospitality Worker

1. POSITION: BARISTA - FULL TIME

Salary: $65,200 - $75,000 pa

PURPOSE:

A Barista who serves customers and prepares a variety of beverages, particularly espresso based drinks with the knowledge of different types of coffee at a faced pace. Main responsibilities are welcoming customers, taking customer orders, preparing beverages using a coffee machine and maintaining the cleanliness of equipment.

TASKS AND DUTIES:

• Welcoming customers, taking their orders and handling payments
• Grinding coffee using a coffee grinder and adjusting the grinder as needed
• Preparing espresso-based coffee drinks, such as long black, flat white, latte and cappuccino
• Preparing other beverages, including tea, hot chocolate and cold drinks
• Keeping coffee-making equipment clean throughout the day and following a procedure to thoroughly clean the equipment at the end of the day
• Replenishing shelves and fridges with items such as baked goods, snacks and bottled drinks
• Training new employees on how to operate equipment and prepare different drinks

SKILLS AND QUALIFICATIONS:

• strong communication and interpersonal skills
• excellent customer service skills
• ability to work as part of a team
• knowledge of hygiene and food safety regulations
• ability to work under pressure
• good attention to detail
• good literacy and numeracy skills

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2. POSITION: COOK - FULL TIME

Salary: $65,200 - $75,000 pa

PURPOSE

To prepare and cook a variety of delicious dishes, ensuring high standards of food quality and presentation at Mammas Kitchen.

TASKS AND DUTIES

• Prepare, season, and cook a range of menu items to Mammas Kitchen's high standards.
• Examine foodstuffs to ensure quality and regulate temperatures of ovens, grills, and other cooking equipment.
• Ensure all dishes are presented beautifully and in a timely manner.
• Maintain a clean and organised kitchen environment.
• Assist with menu development and testing of new recipes.
• Provide exceptional customer service to all patrons.
• Prepare food to meet special dietary requirements as needed.
• May train other kitchen staff and apprentices.

SKILLS AND QUALIFICATIONS

• Relevant Certificate III or Certificate IV in Hospitality or a related field (preferable)
• Minimum of 1 year of industry experience.

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3. POSITION: HOSPITALITY WORKER - FULL TIME

Salary: $65,200 - $75,000 pa

PURPOSE:

This role involves serving customers, preparing food and beverages, and maintaining cleanliness in our café.

Our ideal candidate has a positive attitude, enjoys interacting with people, and has a knack for customer service.

Ultimately, the Café Staff’s role is to ensure our customers have a memorable and enjoyable visit to our café.

TASKS AND DUTIES:

• Greet and welcome customers in a friendly and professional manner
• Take and prepare customer orders accurately and promptly
• Handle cash transactions with customers, issue receipts and return change
• Ensure all food and drinks are prepared to a high standard
• Maintain cleanliness and organisation of the café
• Restock display cases and keep track of inventory
• Adhere to all food safety regulations and quality controls
• Provide excellent customer service, addressing customer concerns or complaints
• Work effectively as part of a team

SKILLS AND QUALIFICATIONS:

• Proven work experience in a café, restaurant, or similar customer service role
• Knowledge of food and beverage preparation
• Ability to handle cash transactions and operate a cash register
• Excellent communication and interpersonal skills
• Ability to work well in a team
• Ability to stand for extended periods