Luxury Store Manager – Gurgaon

About ORNAZ ORNAZ is an aspirational premium diamond jewellery brand specializing in natural diamond engagement rings and fine jewellery. Known for design excellence, trust-led sales, and a high-touch customer experience, ORNAZ is also a celebrity-loved brand, trusted by modern couples for their milestone purchases. As we expand our retail presence, we are looking for a strong Store Manager to lead our Gurgaon location. Role Overview The Store Manager will be responsible for driving store revenue growth through effective sales strategies, inventory management, and team leadership. Key Responsibilities: • Drive sales performance through effective sales strategies, inventory management, and team leadership. • Develop and implement in-store marketing initiatives to drive customer engagement and loyalty. • Foster strong relationships with customers, ensuring exceptional customer service and building trust. • Lead and manage a high-performing store team, providing coaching, training, and development opportunities. • Ensure compliance with company policies, procedures, and brand standards. • Collaborate with the ORNAZ buying team to select products that meet customer needs and drive sales performance. • Analyze sales data and market trends to inform business decisions and optimize in-store experiences. • Develop and manage budgets for store operations, ensuring profitability and efficiency. • Ensure a safe and secure working environment for employees and customers. • Manage inventory levels, minimizing stockouts and overstocking. • Implement visual merchandising strategies to drive customer engagement and sales. • Participate in ORNAZ's annual planning process to set goals and objectives for the store. • Develop and implement plans to achieve business objectives, including sales targets, customer satisfaction, and employee engagement. • Ensure accurate and timely reporting of sales data, inventory levels, and other key performance indicators. • Collaborate with the ORNAZ marketing team to develop and execute local marketing initiatives. • Participate in cross-functional teams to drive business results and improve processes. • Develop and maintain relationships with key stakeholders, including customers, employees, and partners. • Ensure compliance with all relevant laws, regulations, and industry standards. Benefits: • Competitive salary package • Comprehensive benefits package, including medical insurance, life insurance, and retirement plan • Opportunities for professional growth and development • Collaborative and dynamic work environment • Recognition and rewards for outstanding performance • Access to exclusive employee discounts and perks