Job Title Manager – Loyalty Technology (Techno-Functional)

Job Title Manager – Loyalty Technology (Techno-Functional) Experience & Qualification 3–5 years of experience in Loyalty, CRM, Martech, Product, or Integration roles Experience in retail, e-commerce, fintech, or consumer platforms preferred Engineering, IT, or MBA background preferred Role Overview We are looking for a hands-on techno-functional manager to support the technology, integrations, and product execution for our loyalty program. This role will work closely with business, IT, analytics, and other stakeholders to ensure seamless integration of new features and technologies into our existing systems. Key Responsibilities • Collaborate with cross-functional teams to identify and prioritize technical requirements for loyalty program enhancements • Develop and maintain relationships with key stakeholders, including business leaders, product managers, and IT teams • Provide technical guidance and oversight to ensure successful implementation of new features and integrations • Work closely with data analysts to develop and implement data-driven insights to inform loyalty program decisions • Stay up-to-date with industry trends and emerging technologies in the loyalty and martech space • Develop and maintain a deep understanding of our loyalty program's technology stack, including APIs, data flows, and system integrations • Collaborate with IT teams to troubleshoot and resolve technical issues related to loyalty program functionality • Provide input on product roadmaps and prioritize feature development based on business objectives and customer needs • Work closely with the analytics team to develop and implement data-driven insights to inform loyalty program decisions • Develop and maintain a deep understanding of our loyalty program's technology stack, including APIs, data flows, and system integrations • Collaborate with IT teams to troubleshoot and resolve technical issues related to loyalty program functionality • Provide input on product roadmaps and prioritize feature development based on business objectives and customer needs • Work closely with the analytics team to develop and implement data-driven insights to inform loyalty program decisions What We Offer • Competitive salary and benefits package • Opportunity to work with a dynamic and innovative company in the loyalty space • Collaborate with talented professionals who are passionate about delivering exceptional customer experiences • Professional development opportunities, including training, mentorship, and networking • Flexible working arrangements, including remote work options • Recognition and rewards for outstanding performance and contributions