Team Leader (German and English)

Together with our Client - a global company operating in the BPO sector, due to the dynamic development of the organization, we are looking for people for the position:

Team Leader (German and English)

Scope of tasks:

• begun coordinating team work,
• conducting training, coaching for call center employees,
• monitoring key performance indicators,
• preparing reports and analyses,
• conducting cyclical team meetings (planning and organizing actions),
• ensuring consistency of processes and procedures, participating in optimizations,
• cooperating with other teams within the organizational structure.

Requirements:

• fluent knowledge of German (level min. C1),
• communicative knowledge of English (level min. B2),
• previous experience on a similar position (min. 6-months),
• leadership, communication, organizational and analytical skills,
• willingness to work in the Katowice office located in the city center.

Benefits:

• employment based on a labor contract with a company with a solid position on the market,
• competitive remuneration (basic salary and bonus),
• flexible work schedule (rotational changes - 40 hours per week, Monday to Friday from 8:00 to 18:30),
• non-monetary benefits: medical package, cafeteria system.

Please click the "Apply now" button and follow the instructions. In case of previous meetings with Grafton Recruitment, please contact the consultant directly. The presented remuneration rates are gross rates based on Grafton Recruitment's salary research. The final value of remuneration depends on the candidate's skills matching the requirements described in the offer. Job offers from Grafton Recruitment are not job offers in the sense of the Civil Code (art. 66 and 71 K.C.). We kindly inform you that we review all applications, and contact selected individuals. We guarantee discretion.

Grafton Recruitment Sp. z o.o. is Agency No. 20329.

More similar job offers can be found at http://pl.grafton.com/pl/job-search

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Grafton Recruitment Sp. z o.o. is Agency No. 20329