Bosch Group
1 year ago
TIME LEADER - CALL CENTER
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Company information
- Company
- Bosch Group
- Location
- Brasil, Sul, Santa Catarina, Joinville Brazil
- Posted
- 1 year ago
Job description
Job Description: As a Time Leader, you will act in the SO time, with the mission of managing the team with a focus on call center, with the mission of performing a focused management of customer service excellence. Main responsibilities: Manage the Team; Regularly perform "Development and Feedback Sessions" with each agent in the form of a dialogue (including, also called Coaching): Monitor the team's productivity and ensure delivery within 24 hours; ...
Required skills
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