Level 2 Technician

We're searching for a Level 2 Technician who's passionate about solving problems, supporting clients, and working with the latest tech. You'll be joining a friendly, collaborative service desk team where your expertise will make a real difference. If you love tackling complex issues, mentoring others, and working across a modern tech stack, this could be your next big move. What you'll do: Provide advanced remote and on-site support for a wide range of IT challenges, from Microsoft 365 admin and endpoint troubleshooting to network configuration and server management. You'll also collaborate with other teams to resolve complex technical issues, develop solutions, and implement best practices. As part of our team, you'll have the opportunity to grow your skills, take on new challenges, and make a real impact. What we're looking for: A Level 2 Technician who is passionate about technology, has excellent problem-solving skills, and can work effectively in a fast-paced environment. You should be able to communicate technical information clearly and concisely, both verbally and in writing. If you have experience with IT service management frameworks like ITIL, that's a plus! What we offer: A competitive salary, comprehensive benefits package, and opportunities for professional growth and development. We're an equal opportunity employer committed to diversity and inclusion.