Head of Customer Service

Your Responsibilities

• Overall responsibility for the customer service department, organizational and operational leadership of an experienced and effective team
• Responsibility for the sustainable success of the service organization and the
• Ensuring customer satisfaction
• Support in the deployment planning of service technicians
• Review service reports, decision, and control billing to the customer
• Contact person for all customer concerns in customer service

Required Profile

• Technical basic training as a polymechanic or automation technician with further commercial education
• Decisive and customer-oriented leader with good manners and experience in a comparable position within the mechanical engineering industry
• Structured way of working, reliable, knows how to set priorities correctly
• Fluent correspondence in German and good communication skills in French, other foreign languages such as English and/or Italian are an advantage

We Offer

• We assure you a thorough introduction and support in your tasks by long-standing and highly competent team members.
• Interesting, varied, and responsible activity
• Modernly equipped workplace
• Attractive employment conditions

Have we sparked your interest? Then preferably send your application by email to our Head of HR, Mr. .

• AG
  Birren 1
  5703 Seon