Apprenticeship for Customer Service Professional EFZ - Partner Plus Agency 100%

In our (Agency) Partner Plus in Lucerne, you will look after our customers – verbally and in writing – during your 3-year apprenticeship.
Here, we take care of our corporate clients as well as our employees in the health insurance sector.
Your vocational school training will take place in Bern (one to one and a half days per week). Additionally, your knowledge will be consolidated and trained in inter-company courses in Zurich.
As a strong team, we support each other. We prefer to celebrate successes together. Sounds good? Then let's get to know each other!
Apprenticeship for Customer Service Professional EFZ - Partner Plus Agency 100% (August 2027)
This is what your daily life looks like
Do you love interacting with people? Perfect! In customer service, you will look after our customers daily – verbally and in writing, in German and Swiss German.
Your knowledge counts: You provide clear and helpful information.
You are very familiar with our products and services and can inspire our customers.
You process inquiries in the customer information system.
Always keeping a cool head: You are also empathetic and helpful with complaints.
You participate in exciting projects and contribute your ideas.
This is what you bring with you
The be-all and end-all: You enjoy customer contact.
You like to think one step ahead and want to find the best possible solution.
You thrive in a team and look forward to celebrating successes together.
You are proficient in German and Swiss German, whether verbally or in writing.
You feel comfortable with PCs and IT tools.
With your good to very good school grades, you prove that you are motivated and ambitious.
CSS
6003 Lucerne
Apprenticeship for Customer Service Professional EFZ - Partner Plus Agency 100% (August 2027)
In our (Agency) Partner Plus in Lucerne, you will look after our customers – verbally and in writing – during your 3-year apprenticeship.
Here, we take care of our corporate clients as well as our employees in the health insurance sector.
Your vocational school training will take place in Bern (one to one and a half days per week). Additionally, your knowledge will be consolidated and trained in inter-company courses in Zurich.
As a strong team, we support each other. We prefer to celebrate successes together. Sounds good? Then let's get to know each other!
Apprenticeship for Customer Service Professional EFZ - Partner Plus Agency 100% (August 2027)
This is what your daily life looks like
Do you love interacting with people? Perfect! In customer service, you will look after our customers daily – verbally and in writing, in German and Swiss German.
Your knowledge counts: You provide clear and helpful information.
You are very familiar with our products and services and can inspire our customers.
You process inquiries in the customer information system.
Always keeping a cool head: You are also empathetic and helpful with complaints.
You participate in exciting projects and contribute your ideas.
This is what you bring with you
The be-all and end-all: You enjoy customer contact.
You like to think one step ahead and want to find the best possible solution.
You thrive in a team and look forward to celebrating successes together.
You are proficient in German and Swiss German, whether verbally or in writing.
You feel comfortable with PCs and IT tools.
With your good to very good school grades, you prove that you are motivated and ambitious.
CSS
6003 Lucerne