Apprentice in Retail (w/m/d) Innsbruck - Start date 03.08.2026

WHAT YOU'LL DO
Start your journey in the fashion world and shape an inclusive, sustainable future with us. Many of our colleagues have started their careers as apprentices at H&M – why not you?

In your apprenticeship, you'll be part of our team from day one. Whether on the sales floor, in customer service or at the cash register – you'll be right in the middle of things and actively shaping the success of our stores with us. You'll help us to daily inspire our customers for H&M. At H&M, you'll learn everything you need for a successful career: exciting insights into how retail works in practice and a solid theoretical education at vocational school.

Be yourself and grow together with us – personally and as a team.

You:

• will get to know the different areas of our stores during your apprenticeship. You'll learn how we tick at H&M, what makes us special - regardless of whether it's on the sales floor, in the fitting room or at the cash register – our customers are always at the center.
• will learn how campaigns and sales promotions are successfully implemented, because only together do we achieve our revenue targets.
• will learn to present our unique looks and departments creatively and inspiringly. You'll understand how important it is to keep an eye on inventory levels and bring goods to the sales floor in a timely manner – that's the key to success.
• will get exciting insights into administrative tasks and will learn everything there is to know about what goes on behind the scenes of a successful store.

WHO YOU'LL WORK WITH
Our stores are the heart of H&M – here our customers experience the brand up close. Every team member contributes to creating an inspiring and inviting atmosphere.
You'll work closely with your team and help our customers feel confident in expressing their individuality through the latest trends and timeless styles.

WHO YOU ARE
We're looking for talents who have … 

• a passion for fashion and a desire to offer our customers an exceptional shopping experience.
• a vocational school diploma and motivation and curiosity in starting their career with us.

and talents who bring … 

• team spirit, a positive attitude, and enthusiasm for new adventures and challenges.
• willingness to take on new things and open to new experiences – we're looking forward to getting to know you

WHO WE ARE
The H&M Group is a global company with strong fashion brands and innovative business segments. We believe that outstanding design, affordable prices, and sustainable solutions are not mutually exclusive. Our customers are at the heart of all our decisions. Our corporate culture is shaped by thousands of passionate and talented team members. Together, we use our size and knowledge to lead the fashion industry towards a more inclusive and sustainable future.

WHY YOU'LL LOVE WORKING WITH US
We're proud to be a lively and open company. Our team members benefit from attractive benefits and diverse development opportunities worldwide.

• Employee discount on all our products and brands
• 25 days of vacation
• HIP – H&M Incentive Program (bonus program)
• Employee Assistance Program (support offers for employees)
• Corporate Benefits (exclusive discounts at many brands)
• Pension plan for employees
• Your monthly apprenticeship allowance will be €1,026 in the 1st year, €1,200 in the 2nd year, and €1,518 in the 3rd year.

BECOME PART OF OUR TEAM
Our strength and uniqueness lie in many things – our inclusive culture, strong values, and development opportunities. But above all, it's our teams that make us what we are. 
* Assessment for store positions: For some positions in our stores, we use an online assessment as part of a competence-based selection process. You will complete this assessment as part of your application. Your answers will be evaluated based on predefined criteria by the H&M Group.
** More information about the processing of your personal data can be found in our privacy notice. 
*** We strive for a fair and equal process and ask you not to attach a cover letter to your application, as these often contain information that can lead to unintended biases.