Legal AI Operations Manager

Summary

The Legal AI Operations Manager is responsible for operational administrative functions of the Legal and Comercial management team and later building operational infrastructure, leading AI adoption within the legal and commercial management function . This role combines operational administrative disciplines, process design, data governance, technology ownership and administration.

What will you do?

1. Legal Operations

• Maintain and later design standardised workflows for knowledge capture.
• Support/facilitate implementation of contract/legal documentation standards, maintain clause libraries/playbooks, and update/manage templates.
• Develop and track performance dashboards and operational KPIs
• Build audit-ready processes that ensure consistency, accountability and traceability
• Integrate AI-driven analytics into performance dashboards and reporting

2. AI Enablement

• Implement the Legal team’s efforts in evaluating, optimising and integrating AI tools for contract analytics, drafting, summarisation, workflow automation, e-signature, research
• Implement agreed data-governance standards to ensure secure, compliant use of AI tools (prompting protocols, access control, retention, audit trails)
• Identify operational bottlenecks; propose automation pathways using AI-assisted or other workflows
• Assist on training and easing the Legal team in AI adoption

3. Contract Repository & Internal Communications

• Manages the contract repository, ensuring compliance with retention policies and audit readiness, as a prerequisite for sales commission payouts
• Ensure that templates are kept on platforms which can be accessed by internal stakeholders
• Manage and update NCS Legal Intranet webpages from time to time

4. Contract Management Operations

• Providing secondary support to contract management team as needed

5. Stakeholder & Vendor Management

• Act as primary operational liaison with internal business units (e.g. IT, procurement, and finance)

6. Financial and Administration

• Overseeing sales/account managers’ commissions clearance upon receipt of full contract documentation
• Preparation of legal budgets and tracking of legal expenses
• Administrative tasks including general secretarial support for the Legal department (e.g. procuring of supplies, facilitating expense claims, invoice processing, formatting, research) and Corporate Secretarial arm (e.g. preparation of Board & Exco meetings and facilitating signing of documents)