Lab Support Technician I

Find your calling at Mercy! The Lab Support Technician (LST I) is part of the provider care team acting in a support capacity for reports, data and scheduling functions of the laboratory. This position is responsible for providing accurate, timely and effective provision of laboratory support. The LST I will be required to exhibit excellent customer service skills in line with the Mercy Signature Service with all internal and external customer interactions. The LST I is responsible as required for performing tasks such as: • Maintaining accurate and up-to-date records and reports; • Providing technical assistance and guidance to laboratory staff; • Assisting in the development of policies, procedures and guidelines related to laboratory operations; • Participating in quality control activities to ensure compliance with regulatory requirements; • Collaborating with other departments to resolve issues and improve processes. This position requires a high level of organization, attention to detail, and ability to work effectively in a fast-paced environment.