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BONbLOC

8 months ago

L3 Support Engineer

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Company information

Company
BONbLOC
Location
México, Jalisco, Guadalajara Mexico
Posted
8 months ago
View all jobs at BONbLOC

Job description

Role Mission The primary mission of this role is to ensure the high availability and stability of enterprise applications running on IBM WebSphere and Red Hat OpenShift. This is a support-centric position focused on proactive monitoring, rapid incident resolution (L3), and the continuous optimization of production environments to meet strict Service Level Agreements (SLAs). Key Responsibilities Incident & Problem Management (L3): Act as the final point of technical escalation for complex outage…

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