Capgemini
10 months ago
L2 Production Support
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Company information
- Company
- Capgemini
- Location
- México Mexico
- Posted
- 10 months ago
Job description
Location: any state of Mexico Industry - Sector: Financial Services – Banking What you’ll do? Work actively with team members to analyze and resolve application issues. Identify defects, discrepancies, and trends by ways of code debugging or log analysis. Manage incidents and effectively communicate with users, application owners and senior stakeholders across all areas. What you’ll bring: Experience as a L2 support engineer ITIL Process experience with Service Mgmt., Knowledge Mgmt., Incident …
Required skills
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