L1 Support Engineer (IT Administrator)

Through proprietary software and AI, along with a focus on customer delight, Sleek makes the back-office easy for micro SMEs. We give Entrepreneurs time back to focus on what they love doing - growing their business and being with customers. With a surging number of Entrepreneurs globally, we are innovating in a highly lucrative space. We operate 3 business segments: Corporate Secretary : Automating the company incorporation, secretarial, filing, Nominee Director, mailroom and immigration procedures; Sleek Payroll : Simplifying payroll processing, compliance, and reporting; and Sleek Compliance : Streamlining compliance, regulatory, and audit processes. As a L1 Support Engineer (IT Administrator), you will be responsible for providing top-notch technical support to our customers, ensuring their back-office operations run smoothly. This includes troubleshooting and resolving technical issues, providing training and guidance, and collaborating with internal teams to resolve complex problems. You will also be expected to stay up-to-date with the latest technology trends and advancements, and contribute to the development of new features and tools. If you are passionate about delivering exceptional customer experiences, have a knack for problem-solving, and are eager to learn and grow with a dynamic company, we want to hear from you! We offer a competitive salary, comprehensive benefits package, and a unique opportunity to make a meaningful impact in the lives of entrepreneurs and small business owners.