L1 IT Support Technician

At GEEKS, a Great Place to Work-Certified Managed Service Provider (MSP), we pride ourselves on delivering seamless IT solutions that drive client success while fostering a people-first culture. We believe that when our team thrives, the business thrives and our GPTW certification is a testament to that commitment. Role Overview We are looking for somebody just not just looking for “a job” — but hungry to build a real tech career . Someone friends call when their systems break, and who loves solving problems and making things work again. As an L1 IT Support Technician at GEEKS, you will be the first point of contact for our clients' technical issues, providing top-notch support and ensuring that their technology is running smoothly. You will have the opportunity to develop your skills in a dynamic environment, working with cutting-edge technologies and collaborating with a talented team of experts. If you're passionate about IT and want to build a long-term career, we'd love to hear from you! Requirements: • High school diploma or equivalent required; some college or technical training preferred • 1-2 years of experience in IT support or related field • Strong understanding of computer systems, networks, and software applications • Excellent communication and problem-solving skills • Ability to work independently and as part of a team • Familiarity with IT service management frameworks (e.g., ITIL) and industry-standard tools (e.g., ServiceNow) Benefits: • Competitive salary and benefits package • Opportunities for professional growth and development • Collaborative and dynamic work environment • Recognition and rewards for outstanding performance • Flexible scheduling and remote work options • Access to cutting-edge technologies and training programs