Uptime - MSP Operations, Delivered.
1 year ago
L1 Helpdesk Engineer
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Company information
- Company
- Uptime - MSP Operations, Delivered.
- Location
- South Africa, Western Cape, Cape Town Region South Africa
- Posted
- 1 year ago
Job description
Job Description: Tier 1 Helpdesk Technician - Remote (South Africa) Position Overview: The Tier 1 Helpdesk Technician is responsible for providing initial technical support to end-users, resolving basic issues, and ensuring the smooth operation of IT systems. This role involves troubleshooting, diagnosing, and resolving hardware and software problems, as well as onboarding and off-boarding users. This role will be supporting a US Client, the hours will be 9am - 6pm (Eastern Time) so either a 3p…
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