Customer Service & Back Office (m/f/d) - Photovoltaics

Home office | Permanent employment

Are you interested in renewable energy and already have experience in the field of photovoltaics? Then become part of our team at hey contact heroes and support us in an exciting project surrounding solar energy!

We are looking for committed employees who reliably look after our customers and partners and support administrative processes in the background.

Tasks

• Processing and maintaining customer inquiries and cases in the back office
• Checking and updating customer and order data
• Handling matters related to invoices, quotes and bookings
• Supporting with error reports, cancellations and revocations
• Telephone and written customer care

Qualifications

• Initial professional experience in the field of photovoltaics is a requirement
• Ideally experience in customer service or clerical/administrative work
• Confident handling of PCs and digital applications
• Structured, careful and independent way of working
• Very good German language skills, spoken and written
• Enjoyment of communication and a pronounced understanding of service

Benefits

• A varied role in a future-oriented project
• Working comfortably from the home office
• Structured onboarding and training
• A supportive team and fixed contact persons
• Regular service hours from Monday to Friday between 08:00 and 18:00

We look forward to getting to know you!

Apply now at hey contact heroes and become part of our team. We look forward to your application! 💜

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