Customer Management in Online Marketing (m/w/d)

Since its founding in 1919, Herold has continuously developed and is today part of group.one, one of the leading corporate groups in Europe in the field of domains, web hosting, and digital marketing services. We offer an international environment with a high degree of flexibility and ambitious goals, with offices in 15 countries, over 1,800 employees, and 2,000,000 customers worldwide. Herold is the specialist within the group for online marketing services. Together with our colleagues from the other companies, we are working on innovative solutions to meet the changing needs of our customers. As a customer management expert, you will be responsible for developing and implementing strategies to increase customer satisfaction and loyalty. This includes identifying and analyzing customer needs, creating targeted marketing campaigns, and maintaining relationships with existing customers. You will also work closely with other departments, such as sales and product development, to ensure that our services meet the highest standards. We are looking for a motivated and experienced professional who is passionate about online marketing and has excellent communication skills. If you are interested in this exciting opportunity, please apply now! The job requires: - Strong knowledge of online marketing strategies and tactics - Excellent communication and interpersonal skills - Ability to work independently and as part of a team - Experience with customer relationship management (CRM) systems - Familiarity with digital marketing tools and platforms - Bachelor's degree in Marketing or related field - 3-5 years of experience in customer management or a related field. We offer: - A dynamic and international working environment - Opportunities for professional development and growth - Competitive salary and benefits package - Flexible working hours and remote work options - Access to cutting-edge digital marketing tools and platforms