Customer Service Technician in the Augsburg/Günzburg Area (*)

The company BRÖTJE can look back on over 100 years of experience in developing and marketing heating technology as well as service and consulting services in the heating sector. In addition to the tried-and-tested high-efficiency boilers, BRÖTJE is well-positioned for the future with innovations in the heat pump product segment, solar thermal energy, and hydrogen use for energy transformation. The once small family business from Rastede is part of the internationally operating BDR Thermea Group. During the course of its development, BRÖTJE has consistently focused on customer satisfaction, quality, and innovation. As a result, the company has established itself as a reliable partner in the heating sector. We are looking for a Customer Service Technician to support our team in the Augsburg/Günzburg area. The ideal candidate will have a technical background and experience in the heating industry. He/she should be able to work independently and as part of a team, and have excellent communication skills. The tasks include: * Providing customer service and support; * Conducting maintenance and repair work on heating systems; * Identifying and resolving technical issues; * Maintaining accurate records and documentation; * Collaborating with colleagues and other departments; * Participating in training and further education programs. We offer a comprehensive range of benefits, including: * Competitive salary; * Attractive pension scheme; * Flexible working hours; * Opportunities for professional development and advancement; * A dynamic and supportive work environment. If you are interested in this exciting opportunity, please apply with your CV and a cover letter.