Customer Service Representative Debt Management (m/w/d)

The UAI Group offers market-leading, local and cross-border debt collection for municipalities (local governments) and private companies in the field of traffic-related charges and administrative fees throughout Europe.

In recent years, we have developed into one of the leading specialists for international searches for affected vehicle owners and the pursuit of unpaid fees.

To strengthen our team, we are now looking for an engaged personality for the area Debt Management.

Tasks

• Processing and monitoring open debts in and out of the country
• Written and telephone communication with debtors
• Expert consultation for debtors
• Ensuring the quality requirements of the client and customer satisfaction
• Recording business transactions in our company software
• Supporting the further development of our internal processes in debt management

Qualification

• Completed commercial training or comparable qualification
• First professional experience in the field of debt collection / debt management is advantageous
• Good MS-Office skills, especially Excel
• Meticulous, structured and self-responsible working style
• Communication strength, team ability and assertiveness
• Good German language skills, English language skills are an advantage

Benefits

• Variety of tasks with international relevance
• Motivated, collegiate team with flat hierarchies
• Home office
• Employee events & small attentions in everyday life
• Opportunities for further education and training
• Paid occupational pension scheme
• Bonus card with €50 shopping value per month
• 27 days of vacation, increasing annually to 32 days
• Free drinks & fruit
• Free parking space

If we have piqued your interest? Then we look forward to a comprehensive application from you.

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