Customer Service Representative (Technical Products)

### Company Description ### Our client, located in the Zurich region, is successfully engaged in the development, production, and sales of products. To strengthen customer service, we are urgently seeking additional staff for telephone customer contact. The company places great value on a positive corporate culture and a family-friendly work environment. ### Job Description ### In this responsible position in customer service, you will be the first point of contact for customers by phone.* Your main tasks include customer care, clarification of product inquiries, and coordination of possible cooperations.* You are also responsible for extending or concluding maintenance contracts.* Your general administrative tasks include maintaining customer data and supporting the sales team.* You work closely with various departments to ensure a smooth customer service.* Your communication skills and technical understanding help you recognize customers' needs and offer solutions.* We are looking for a motivated person who enjoys telephone customer contact and remains calm in stressful situations.* Further information? Hans Eugster 058 300 71 27 ### We Expect ### * **You have completed a commercial education with a technical flair.** * Additionally, you possess language skills in German and French is an asset, and you bring experience in customer service to the table.* Self-discipline, self-motivation, and decision-making skills are your strengths.* Assertiveness, persuasion, and excellent communication talent are your key qualities.* You think and act communicatively and customer-oriented.* Even in hectic situations, you remain calm and the telephone contact with our client's customers brings you great joy. ### We Offer ### Our client offers a family-friendly work environment with a valued corporate culture. In addition, you will receive excellent social benefits. Modern working tools support your daily work. You also benefit from employee discounts.* Are you looking forward to varied tasks in a family-oriented, innovative, and motivated team?** Have I piqued your interest? Call me - Hans Eugster 058 300 71 27. Or send me your **complete application documents (CV including photo, certificates, and diplomas)** by email to [email protected]. Discretion is guaranteed.* das team ag, Permanent Position, Hans Eugster 058 300 71 27** Hans Eugster looks forward to your contact.