Customer Advisor/Consultant - Full-time (m/w/d)

We are looking for new employees (m/w/d) in the Customer Advisory department, who will support us in maintaining contact with our interested parties, qualifying potential customers and advising them strategically about their professional goals around the tax consultant exam.

No experience in taxation? Career changers?

You'll learn everything you need to do your job during the onboarding phase. Prior knowledge of customer service or tax law is not necessary.

Aufgaben

Task areas:

• The support of our strategy consultants in their operational activities
• The telephone preparation and consultation of our interested parties
• The conduct of free initial consultations for needs analysis
• The planning and preparation of appointments for our strategy consultants
• The occasional visit to trade fairs, seminars and similar events for new customer acquisition

Qualifikation

Job requirements:

• A completed education is helpful but not necessary
• The ability to follow existing processes
• Fast comprehension and high discipline
• Strong communication skills and a keen sense of precision
• Good handling of pressure
• A calm, pleasant and attractive voice
• Precise and error-free written expression in German
• No knowledge of tax law is necessary
• Prior knowledge in sales, consulting or education is advantageous but not mandatory

Benefits

Salary: 3,800 Euros per month (gross)
Development and advancement opportunities are available over the next few years.

The onboarding phase typically lasts 2-4 months.

We offer:

• Safe working place: Every person we hire should grow with us long-term. The goal of every hiring is an unlimited contract. In general, all employees stay with us in the company for a long time.
• Great work atmosphere: A positive environment is important in customer advisory services. Only those who are well-disposed can inspire others. The interaction among colleagues is very collegiate and family-like. We all pull together and motivate each other to achieve top performance and personal growth.
• Good compensation & career opportunities: Our employees receive above-average pay and an attractive employee benefit system with additional perks. Over the next few years, we will continue to grow and expand. Therefore, we need more experts and/or leaders.
• Optimal onboarding: Through our internal training platform, you will be optimally onboarded or completely retrained as a career changer – even without prior knowledge of tax law.
• Participation in national events: We are regularly represented at relevant trade fairs, congresses and live events in the tax and education sector with our team.

We at ESH StB-Examensvorbereitung GmbH work every day with motivation and passion to be the leading exam preparation for aspiring tax consultants in Germany. Every employee has the chance to develop their potential, realize themselves and grow beyond themselves. New Apple devices, modern workplaces with height-adjustable desks, bonuses and vouchers, coffee machines and water dispensers, as well as other free drinks are a matter of course for us – at fair salary.

We are looking for people who want to take on the challenge and grow with us. In our established company with fixed structures and clearly regulated working hours, we all pull together in the same direction. If you're interested in a great job in a future-proof industry, we look forward to your application!

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