Tourism Consultant (m/w/d) for Travel Organizers - 100% Homeoffice

Who are we?

You already know the Hey Contact Heroes? Not yet? Then it's time! Join the number one provider of 'work at home' services on the market and become a Hero too! We have written our mission statement to both our Heroes and our clients every day. You're looking for an unlimited job that you can easily handle from home - preferably with employee benefits that go far beyond the standards? If communication, empathy, and fun are among your strengths and you enjoy advising customers in the tourism and travel industry, then you should do one thing: apply to us!

We are a young, dynamic, and rapidly growing company in the customer service sector. What sets us apart is that Hey Contact Heroes stands for 100% agile working. This means that there is no fixed workplace at our company. All employees work exclusively from home. Our mission is to help our clients rise to market leadership in their segment. What benefits this brings: a lot of engagement, passion, flexible resources, long-term expertise, and our international team structure. Now you're just missing one thing: you in our team!

Are you ready to become a Hero?

Your role as a Hero:

• Your tasks include consulting, sales, and general information about services in the tourism industry.
• Caring for new and existing customers, as well as identifying customer needs,
• Processing requests via email and phone at lightning speed,
• As a Hero, you are the first point of contact for our clients' customers

Your strengths as a Hero:

• First experiences in the tourism industry and customer interaction,
• Very good German language skills (spoken and written - at least C1 level),
• You're comfortable working with computers,
• Willingness to work shifts and weekends within our service hours from Monday to Sunday, 7:30 am to 11:00 pm,
• You excel in customer satisfaction, solution-oriented thinking, empathy, and sympathy,
• Friendly demeanor and respectful communication,
• You love making different customer personalities happy,
• Multiskilled: You enjoy working on multiple projects simultaneously, both inbound and outbound,
• A prerequisite for you is to work from home.

Your reward as a Hero:

• Your workplace? You'll be working from home in our Home-Office,
• We'll provide you with the technical equipment for your work assignment,
• Monthly Home-Office allowance,
• Increasing remuneration, depending on Hero status,
• Variety of work models in full-time and part-time from 20 hours per week
• Digital and comprehensive onboarding into the projects,
• A varied and diverse working day and an attractive vacation package,
• The opportunity to develop your skills and knowledge further,

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