Customer Advisor (Data Protection and IT) - Full-Time (m/f/d)

Schweinebraten IT is a digital service provider for IT and data protection consulting in the center of Germany. From a modern Science Park directly at the University of Kassel, customers nationwide are digitally advised on data protection and IT processes.

Do you want to contribute to data protection and IT consulting in a young and modern environment?

Then apply now at Schweinebraten IT! As a Customer Advisor (Data Protection and IT) (m/f/d), your task is to legally and technically support customers with their data protection requirements.

Job Description

We are looking for a new employee (m/f/d) for customer consulting. You will be the primary contact for our customers, accompanying them through their data protection and IT projects, and ensuring that inquiries are processed reliably and quickly.

Your Areas of Responsibility:

• Support for our existing customers as their primary contact via email, phone, and video call

• Creation and maintenance of data protection documentation, e.g., Register of Processing Activities, technical and organizational measures (TOMs), Data Processing Agreements (DPAs), and more.

• Conducting website checks and reviewing privacy policies, cookie banners, and tools used

• Processing customer inquiries regarding data protection, IT, and AI tools

• Onboarding of new customers: requesting documents, conducting inventory, creating projects

• Preparation and follow-up of customer appointments, including minutes and to-do lists

• Maintenance of our templates, checklists, and customer data in the CRM

What Awaits You:

• Modern, new, friendly environment: Bright corner office in the city of Kassel near the university.

• Pleasant working atmosphere: communication at eye level and no unnecessary bureaucracy.

• Further development: diverse opportunities for personal growth, both personally and professionally

• Exciting tasks: versatile and varied range of tasks including an open ear for any suggestions for improvement.

• Latest work equipment: ergonomic and height-adjustable desks, Apple devices and accessories, external large monitor, and air-conditioned office.

• On-site beverage flat rate included.

Job Requirements:

• Interest in data protection, IT, and AI. Career changers are explicitly welcome, e.g., from administration, office management, or customer service.

• Ideally, initial exposure to GDPR, IT systems, or consulting in these areas.

• Friendly, empathetic demeanor and enjoyment of customer contact.

• Structured, precise, and conscientious work style with an eye for detail.

• You have the ability to follow existing processes and systems.

• Very good German language skills, both written and spoken.

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