Retail Customer Service Representative

Do you have flair for hospitality and help customers easily with a smile? Make our servicedesk a place where everyone feels welcome and become the point of contact for our store! Why choose Decathlon? Sport is our language: Share your hobbies with colleagues and discover new sports together during our monthly team outings or write yourself in for large events like the Dam to Dam Run. Unlimited growth opportunities: We believe in your talent. Whether you dream of a role as a team leader, a specialist in a specific area, or even a store manager, we offer endless possibilities for development. Our servicedesk is the heart of our store, where customers can come with questions, complaints, or simply to chat about their favorite sports. As a Retail Customer Service Representative, you will be the first point of contact for our customers and provide them with excellent service. You will answer customer inquiries, handle complaints, and provide information on products and promotions. You will also work closely with colleagues from other departments to ensure that our customers receive the best possible service. Are you ready to take your passion for sports and hospitality to the next level? Then join us at Decathlon! We offer a dynamic and supportive environment where you can grow professionally and personally. Join our team of enthusiastic and motivated colleagues who share your passion for sport and customer service. Together, we will make sure that every customer leaves our store with a smile on their face.