Customer Service Representative

As a Customer Service Representative, you will assist customers by telephone and email. You will ensure that customer inquiries are processed correctly and maintain accurate records.

• Answering customer questions via phone, email, and chat;
• Processing and following up on orders;
• Handling and resolving complaints;
• Advising customers on their product choices;
• Managing the general mailbox and creating tickets from the mailbox and customer portal.

In addition to a challenging and varied role, you will also receive the following employment conditions:

• A gross monthly salary between €2,800 and €3,300, depending on your experience;
• Commuting allowance;
• 25 vacation days;
• Prospect of a permanent contract;
• Room to learn new things and develop yourself;
• A pleasant working atmosphere with nice colleagues.

You communicate clearly, work accurately, and enjoy helping customers. You have an interest in administrative customer contact and handle tasks carefully.

• At least one year of relevant work experience in a similar role;
• Excellent command of the Dutch language, both spoken and written;
• A customer-friendly attitude: you think along with the customer and work together to find a suitable solution;
• You work independently, accurately, and with commercial insight.

We are VNOM. The club of doers. And we have work for you. Work. To do. For the professionals. In technology, in construction, and office roles. For the doers, because doers never stand still. You want to be helped well. And we understand that perfectly. The best match arises when you truly feel in your place.

WHY VNOM?

We ensure that you find THE job where you feel good. Work. With pleasure. For both starters and experienced doers, for low and highly educated individuals. And even if you haven't followed any education yet, we are there for you. We win together. With internal and external colleagues. Together. As one club. Welcome to the club of doers. We get the job done!

• Obtaining certificates through VNOM
• Fast payout
• Continuity and job security