Customer Service Employee UWV Breda

What you will do As a customer service employee at UWV Breda, you will contribute to supporting people in various situations. You are the first point of contact for customers and help them with questions by applying legislation. Thanks to an intensive training period of six weeks, you will gain the knowledge and skills to start working confidently. After this training, you can work partly from home, which contributes to a good work-life balance. What you will do: answering customer inquiries, processing requests, providing information on various topics, explaining procedures and regulations, handling complaints, and maintaining a positive attitude towards customers. You will also be responsible for maintaining accurate records of your activities and keeping track of the progress of your cases. In addition, you will work closely with colleagues to ensure that all tasks are completed efficiently and effectively.