Dutch-speaking Customer Support Agent

Job Title: Nederlandstalige Customer Support Agent | Onsite in Lisbon, Portugal

Location: Lisbon, Portugal (Onsite)
Start Date: As soon as possible

What we offer:

• Basis salary per 14 months: €1,100-€1,400 per month
• Monthly performance bonus: 10-15%
• Complexity Bonus: every 11 months
• Night shift (22:00-07:00): +25%
• Sundays & public holidays: +50% compensation with free time
• Lunch allowance: €7.23 per working day | Transportation allowance per month
• Private health insurance coverage from day 1 (free after 6 months)
• Free online Portuguese language courses
• Extra private benefits above standard public insurance
• Help with bank account, insurances, and other formalities
• Relocation: 2 weeks hotel + flight ticket (EU) + airport pickup + housing assistance via reliable partners

Contract & Working Hours:

• Probation period: 3 months
• Contract: 6 months with option to extend or make permanent
• Flexible rotating shifts: 24/7 Monday to Sunday with 2 free days, or Monday to Friday

Your role:

• Support customers via phone, email, and chat
• Solve technical questions and problems
• Ensure customer satisfaction at every contact
• Register cases and feedback in internal systems

Your profile:

• Fluent Dutch (C2) and English (B2)
• Basic computer skills
• Strong communication skills and customer-centric mindset
• Ready to work and start in Lisbon

Career opportunities:

• Opportunities to grow into team leader or supervisor within our international team

Why Lisbon?
Sun, beaches, culture, delicious food, and a affordable lifestyle combining work and pleasure has never been so easy!

Apply today and start your adventure in Lisbon!
[email protected] | LinkedIn: Vishaya R. Doerga