Restaurant Shift Manager

Place of work: Zielonka

Your responsibilities

• Independent shift management and ensuring the smooth operation of the restaurant.
• Organizing and coordinating the work of the waiting staff (typically 3–6 people).
• Ensuring the highest service standards, restaurant atmosphere, and guest satisfaction.
• Motivating employees, building their commitment, and positive attitude towards work.
• Training, onboarding, and developing the team, and providing ongoing feedback.
• Active presence in the dining area, building relationships with guests, and responding to their needs.
• Professional handling of complaints and ongoing operational situations.
• Cooperation with the kitchen and bar to ensure seamless service.
• Checking the restaurant's readiness, dining area aesthetics, cleanliness, and adherence to standards.
• Co-creating schedules and supervising the organization of the team's work.
• Managing cash settlements, shift reports, orders, inventory control, and stocktaking.
• Identifying opportunities to improve restaurant operations and implementing new solutions.

Our requirements

• Experience as a restaurant shift manager (minimum one year preferred).
• Very good knowledge of waiting staff service standards and restaurant operations.
• Ability to effectively manage a team, motivate, and develop employees.
• High personal culture, communication skills, and natural hospitality.
• Excellent work organization, independence, and responsibility.
• Knowledge of gastronomy, food and beverage service, and basic knowledge of wines and spirits.
• Ability to operate POS systems and manage cash settlements.
• Ability to make decisions and solve problems in a dynamic environment.
• Stress resistance and ability to remain calm during peak hours.
• Initiative, creativity, and openness to improving the restaurant's operational methods.
• Willingness to work shifts, including weekends.

What we offer

• Stable full-time employment in a restaurant with an established market position.
• Attractive base salary and a bonus system dependent on results.
• Real influence on the organization of work and the restaurant's development direction.
• An independent position with the opportunity to implement your own ideas and improvements.
• Direct cooperation with the owner of the establishment.
• Employee meals.
• A friendly work environment where we value commitment, initiative, and mutual respect.

About us

What is the work like in this position?

Work is performed in a shift system, between 10:45 AM and 10:30 PM, according to the established schedule.

The Shift Manager primarily manages the restaurant and the team, not permanently serving their own section. They are present in the dining area, observe the service flow, support employees, and ensure guest comfort.

We are looking for someone who can identify the restaurant's needs, take initiative independently, and consistently raise work standards.

We believe that exceptional service starts with a well-managed and motivated team.

If you share this approach, have experience in restaurant management, and want to have a real impact on the place where you work – we invite you to join our team!

By clicking the “Apply” button or otherwise submitting your application, you consent to the processing of your personal data by Hotel Trylogia Bożena Ładno with its registered office at: Józefa Poniatowskiego 46A, 05-220 Zielonka (Employer), as the data controller, for the purpose of conducting recruitment for the position indicated in the advertisement.
Your personal data will be processed on the following legal grounds: (a) to take action at your request before entering into a contract (e.g., information about expected salary and availability to start work); (b) based on our legitimate interest (e.g., name, surname, date of birth, contact details, education, professional qualifications, employment history); c) based on your consent, which is expressed by sending application documents containing information such as, for example, image or interests.Providing all the personal data mentioned above is voluntary, however, the data mentioned in letters a) and b) are necessary to participate in the recruitment. Failure to provide the data will result in your candidacy not being considered. Providing the remaining data is voluntary but may help to conduct the recruitment process efficiently.You have the right to request access to your data (including obtaining a copy), rectification of data, their erasure, restriction of processing, portability, as well as to object to their processing. You also have the right to lodge a complaint with the President of the Personal Data Protection Office.Your personal data may be transferred to providers of job advertisement publication services, recruitment management system providers, IT service providers (hosting), IT system providers.The personal data provided by you will not be used for profiling or for automated decision-making.Your personal data will be processed for a period of 1 year, unless you have given separate consent for the use of your personal data in future recruitment processes.To exercise your rights or in case of any questions related to the processing of your personal data, please contact us at: [email protected].