Key Account Specialist – Logistics industry – Germiston, Gauteng

Hire Resolve's client in the logistics industry is urgently seeking the expertise of a Key Account Specialist in Germiston, Gauteng. Responsibilities: Manage and maintain key client accounts, building strong relationships. Understand client needs, anticipate requirements, and ensure satisfaction. Oversee account administration, workflow, and communication with internal teams. Drive account growth through strategic planning and identifying new sales opportunities. Manage production schedules, ensuring timely delivery of products and services to clients. Develop and implement effective strategies for account development, retention, and expansion. Collaborate with cross-functional teams to achieve business objectives. Provide exceptional customer service, responding promptly to client inquiries and resolving issues efficiently. Maintain accurate records and reports on account performance, identifying areas for improvement. Stay up-to-date with industry trends and developments, applying knowledge to drive business growth. Ensure compliance with company policies and procedures.