Key Account Manager

Business Scope: Power and Digital Power Services Role Overview The Key Account Manager – Service Sales will be responsible for driving Schneider Electric’s Services business across Power and Digital Power portfolios for Key accounts in West Region in India. This role is pivotal in achieving key KPIs including Recurring Services, Digital Services, Modernization ( MV/LV & DP) business, increasing recurring revenue through AMC/OTC, and pitching sustainability solutions at the C-level. Ideally, the candidate should have a strong understanding of the Power and Digital Power industry, with experience in sales and account management. The successful candidate will be able to develop and execute a comprehensive sales strategy for the assigned accounts, leveraging Schneider Electric’s services portfolio to drive revenue growth. Key responsibilities include: • Developing and executing a comprehensive sales strategy for the assigned accounts, focusing on recurring services, digital services, and modernization opportunities. • Building strong relationships with key decision-makers at the C-level, understanding their business needs and pitching tailored solutions. • Identifying and capitalizing on new business opportunities through upselling, cross-selling, and account expansion. • Collaborating with internal stakeholders to ensure alignment of sales strategies and goals. • Providing exceptional customer service, ensuring high levels of satisfaction and loyalty among key accounts. • Meeting or exceeding monthly/quarterly targets for recurring services, digital services, and modernization revenue. • Staying up-to-date on industry trends, competitor activity, and market developments to maintain a competitive edge. • Developing and maintaining a deep understanding of Schneider Electric’s products and services, as well as the Power and Digital Power industry. • Participating in sales training programs and staying current with best practices in sales and account management. • Maintaining accurate records of customer interactions, sales activities, and performance metrics. • Traveling within the assigned region to meet with customers, attend meetings, and participate in sales events.