Key Account Manager - Safety and Surveillance

Job Title : Key Account Manager - Safety and Surveillance Location : Bangalore, Chennai, Gurgoan, Hyderabad Key Responsibilities: 1. Sales and Business Development: o Drive sales and business development activities for Safety and Surveillance solutions, including FAS, CCTV, Access Control Systems, and related technologies. o Identify and develop new accounts, leading to successful sales closures and achievement of assigned sales targets. 2. Account Management: o Map and build strong relationships with existing customers, ensuring high levels of satisfaction and loyalty. o Develop and maintain a deep understanding of customer needs, preferences, and pain points. 3. Customer Support: o Provide exceptional customer support through prompt response to queries, resolving issues efficiently, and ensuring timely resolution of complaints. o Foster a culture of continuous improvement by gathering feedback from customers and implementing changes accordingly. Key Requirements: o Bachelor's degree in Business Administration, Marketing, or related field. o Minimum 5 years of experience in sales, account management, or a related field. o Strong understanding of the Safety and Surveillance industry, including FAS, CCTV, Access Control Systems, and related technologies. o Excellent communication, negotiation, and interpersonal skills. o Ability to work independently with minimal supervision. o Strong analytical and problem-solving skills. Benefits: o Competitive salary and benefits package. o Opportunities for professional growth and development. o Collaborative and dynamic work environment.